| Course | |||||
|---|---|---|---|---|---|
 | Basic Life Support The aims of the e-learn is to provide theoretical knowledge regarding basic life support practises to adults, children and infants. | ||||
 | Communication The aim of this course is to teach you how to communicate effectively with service users, colleagues and other advocates within health and social care. | ||||
 | Complaints Handling This course will provide you with the crucial skills and confidence to improve your handling of customer complaints. | ||||
 | Complaints Handling (Scotland) This course will provide participants with the crucial skills and confidence to improve their handling of customer complaints. | ||||
 | Conflict Resolution The key aims of this module address the way healthcare workers develop an awareness of the risks of providing a public service, dealing with conflict, and having an understanding of what is available to support you effectively and safely. | ||||
 | Control Of Substances Hazardous to Health To understand how to prevent or reduce your exposure to substances that are hazardous to health. | ||||
 | Counter Fraud, Bribery and Corruption The aim of this module is to provide an overview of fraud, bribery and corruption within the NHS and other health and social care institutions. | ||||
 | Dysphagia Awareness | ||||
 | Epilepsy Awareness This course is designed to raise awareness about epilepsy and the management of seizures. This course looks at the causes of epilepsy, different types of seizure, how they are diagnosed as well as some of the treatments available. | ||||
 | Equality, Diversity and Human Rights (Scotland) By the end of this e-learn you will understand the importance of equality, diversity and human rights, and how they can affect the provision of care in the Health and Social Care industry. |
