| Course | |||||
|---|---|---|---|---|---|
 | Cyber Security - Top tips for staff There is so much cyber security advice available these days, many people find it hard to know where to start. Some organisations struggle to explain why cyber security is something that all staff should care about. Even larger organisations find... | ||||
 | Education – Allergies & Anaphylaxis Awareness | ||||
 | Health & Care: Emergency First Aid & BLS (40 mins) This online module will cover basic life support interventions when someone experiences a life-threatening illness or injury - particularly cardiac arrest, respiratory arrest or choking. It also covers current legislation surrounding basic life... | ||||
 | Health and Care: Basic Life Support The aims of the e-learn is to provide theoretical knowledge regarding basic life support practises to adults, children and infants. | ||||
 | Health and Care: Communication (30 mins) The aim of this course is to teach you how to communicate effectively with service users, colleagues and other advocates within health and social care. | ||||
 | Health and Care: Complaints Handling This course will provide you with the crucial skills and confidence to improve your handling of customer complaints. | ||||
 | Health and Care: Complaints Handling (Scotland) This course will provide participants with the crucial skills and confidence to improve their handling of customer complaints. | ||||
 | Health and Care: Conflict Resolution The key aims of this module address the way healthcare workers develop an awareness of the risks of providing a public service, dealing with conflict, and having an understanding of what is available to support you effectively and safely. | ||||
 | Health and Care: Control Of Substances Hazardous to Health To understand how to prevent or reduce your exposure to substances that are hazardous to health. | ||||
 | Health and Care: Counter Fraud, Bribery and Corruption (20 mins) The aim of this module is to provide an overview of fraud, bribery and corruption within the NHS and other health and social care institutions. |
